How can I place an order? You can place an order by contacting your localstore, calling 877-DO-FRUIT (877-363-7848), or ordering online at www.ediblearrangements.com
Can I pick an arrangement up from astore? Yes, of course. We offerpick up or delivery from all of our locations. Stop by and pick up anarrangement or a box of our chocolate dipped fruit!
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Do you deliver arrangements? We have 871 locations operating and coming soonacross the USA, Canada, Puerto Rico, UK, Dubai, Kuwait and Saudi Arabia, and wecan deliver to those store locations’ surrounding zip codes.
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Does yourfruit contain preservatives? No. Our fruit is all natural, no preservatives are ever added. ![]()
How long will the fruit last? Our arrangements are sold at the peak of freshness.We recommend you enjoy your arrangement right away. If that’s not possible,make sure to keep the original wrapping and refrigerate upon receipt. If thearrangement is already opened, remove the fruit from the skewers, place in anairtight container and refrigerate.
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None of your stores service thezip/postal code I entered, can you ship the arrangement? Our arrangements and dipped fruit boxes are made toorder and delivered locally via a refrigerated vehicle. In order to preservethe freshness of our product we do not ship our products. ![]()
Howmuch notice should I give when ordering an arrangement? In most cases, orders can be placed for same daydelivery until 4pm. During busy holiday time periods we recommend you orderfurther in advance. ![]()
Whathappens if the person I am sending an arrangement to is not home when thearrangement is delivered? For residential deliveries: If the recipient is not available at the time ofdelivery, we may attempt to leave the gift with a neighbor. If the gift is leftwith a neighbor, the recipient will be notified with instructions forretrieving the gift upon their return. If a neighbor is not available to takethe gift, the delivery person will leave a notification alerting the recipientof the delivery attempt and providing instructions to contact the EdibleArrangements store.
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Do you have a brochure of yourproducts? Yes. You can obtain abrochure by stopping by your local store, submitting a request onlineor by calling 877-DO-FRUIT (877-363-7848).
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How can Itrack the delivery once I place an order? If you have your confirmation number you can use the online ordertracking system to track the order.
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Is it safe to use my credit cardonline? Yes; we never send personalinformation, such as your credit card number, over the network in a way that isreadable to anyone but us. We encrypt your information and send it over theInternet using SSL (secure socket layer) technology. You can view the Thawtesecurity certificate on the bottom right hand corner of the website.
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How do I cancel or change an order I already placed? If you need to cancel or change an order, please immediately contact the local store you placed the order with. Customers should not cancel the order less than 24 hours before the scheduled delivery; however, we will attempt to do our best to comply with your request.
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Do you offer gift cards? Yes, many of our stores offer gift cards. Please stop into or call your local store to purchase a gift card.
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Do you customize arrangements? We have over 50+ different arrangements to choose from with a wide range of sizes and varieties of fruit. Arrangements can be customized by adding specialty containers, dipped fruit, a plush bear or amylar balloon.
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Do you do timed deliveries? We do not promise delivery times, however we will do our best to accommodate the open hours of offices, schools and businesses. You may always call and check in on the status of your delivery or visit our website for tracking updates Click here
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What kind of chocolate does EdibleArrangements use? Our dipped fruit is dipped in either gourmet semi-sweet chocolate or white chocolate; we also have jars of classic or sugar free chocolate dipping sauce available as an added treat.
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Do your products contain any nuts? Some of our arrangements and boxed strawberries and apples have crushed or sliced almonds, so there are nut products in our store and in the preparation areas. We cannot guarantee that an arrangement will not have come in contact with nuts or nut oil. We recommend that you take the necessary precautions based on any related allergies.
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Can I change the containers? Our containers are specifically chosen to accommodate the size of the arrangements. Containers pictured on the website may vary.
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Are your store locations Kosher certified? Our locations are individually owned and operated and some of our franchise owners have gone through the Kosher certification process. Please contact your local store to see if they are Kosher Certified, or look for the *Kosher Certified text next to the store name on the locations page. ![]()
Will you contact the recipient prior to delivering the product? The store may contact the recipient prior to delivery to ensure that the recipient is home for the delivery.
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How much is delivery? Delivery is a $12 flat fee.
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